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Neven Lovreković's avatar

The part that holds up best outside enterprise is size becoming a liability, and there is a mechanical version of it in ecommerce that makes your case harder than you put it.

A challenger on a standard platform can change every page it owns in an afternoon, because four or five templates emit the whole catalogue. The leader with a custom build ships that same change through a backlog, a release window and three approvals. So the challenger's real advantage is not budget, it is turning radius, and it is the one advantage that never compounded in the leader's favour to begin with.

The catch is that the same leverage runs backwards, and that is where most of them are sitting right now. Of the 197 stores I reviewed this summer, 30 had a single title tag repeating itself across dozens of pages. One template, one line, whole catalogue. The asset you list seventh is the one that decides whether the other seven ever get found.

On the scoreboard point, the objection I keep hitting is that a small business cannot see branded demand move at their volume. Do you tell them to measure it anyway and live with noisy numbers, or to pick a different proxy entirely?

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